Frequently Asked Questions

You can Contact us here at anytime and we will reply back to you as soon as we can.

Yes -  (dependent upon spend amount)

For details, please read our Free Shipping Options 

Firstly, place the product(s) you want to order in your shopping cart by clicking on the "Add to Cart" button, to the right (P.C.) or underneath (Mobile Device) each product image.

Then, whenever you're done shopping, click "Check Out" and follow the easy instructions to complete your order.

If you're a registered customer, check out is super easy. If you're not it's still easy but you might want to consider registering here to make checkout even smoother the next time you shop at Bellensia.

Yes orders can be placed from abroad and we regularly send Parcels to various destinations around the World.

You can place your order in the normal way. They will be sent via Royal Mail Internationally Tracked and Signed for.

Delivery times will vary on destination and dictated by delivery company.

Once your Parcel is sent, we will send you an email with your *Tracking Number.

Please Note that we cannot accept any liability if delivery company fails to deliver (To date this has never happened and every single parcel has arrived at it's destination) but will do our utmost to trace all parcels sent to you.

We provide our customers with a secure and fast online payment system with PayPal at the checkout. This method provides an online payment solution for millions of online and mail order businesses across the U.K. and Internationally.

Paypal offers an instant and safe payment through the internet and accepts all major credit and debit cards.

We also have a Guaranteed Safe Checkout System with Stripe where you can also use all major credit and debit cards.

©Bellensia does not have access to, nor does it store, your payment details and we also use *SSL (Secure Sockets Layer) Encryption* which is a security technology for establishing an encrypted link between a web server and a browser.

This link ensures that all data passed between the web server and browsers remain private and integral.

SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.


Please look in the task bar and you will see the 'Lock' Icon which is only found on Websites that protect your details and use *SSL Encryption* 

If you do not see these on other Websites, it means that your details are not protected and *SSL Encryption* is not a Feature that particular business/service has incorporated into their Website

This will depend on factors below: (Please be aware these  shipping/delivery times are approximately)

a) In Stock:

U.K. - 2 to 3 working days.

Ireland/Europe - 3 to 5 working days.

Rest of World - 5 to 14 working days.

b) Custom Made Jewellery:

These usually take around 2/3 days to complete prior to shipping out to you, although may take a little longer during busy periods (i.e.  Valentines Day, Mothers/Fathers Day/Christmas)

c) Out of Stock:

If there will be any delay with your order, we will notify you via email in the first instance to let you know.

Pure silver is a soft metal, far too soft to be made into Silver Jewellery that could withstand daily wear and tear. Therefore, most silver jewellery comprises sterling silver, an alloy of silver, strengthened by other metals.

The standard sterling silver (925) alloy is a reference to it’s composition; 925 parts per thousand silver, 75 parts per thousand other metals (usually copper). This recipe enables beautiful silver jewellery pieces to be created without losing any of their splendour.

925 Sterling Silver jewellery can be cleaned simply by polishing it with a soft cotton cloth.

You can also avoid tarnishing by wearing your jewellery as often as you can as the oils in your skin will naturally clean the Silver and keep it looking shiny for you.


Bellensia has spent many years sourcing various Gemstones from around the world and we only use trusted and reputable suppliers because we believe it is essential that our customers jewellery is made using only natural gemstones.

As Qualified and Certified Holistic Therapists we understand and know due to over sixteen years experience with Crystal Healing on clients that it is only these type of Gemstones that can have any effect and are renowned Worldwide for their many Health Benefits for the Mind, Body and Soul.

Our trusted reputation is built on Quality Products and a more Personalised Service to all our customers.

White/Clear/Colourless Gemstones: Purity - Peace - Compassion - Harmony - Nurturing - Kindness - Healthy Body.

Purple Gemstones:  Spirituality - Meditation - Calming - Vision - Creativity - Balance - Clarity.

Blue Gemstones:  Intuition - Truth - Inspiration - Tranquility - Calming - Spirituality.

Green Gemstones:  Fertility - Wealth - Healing - Growth - Abundance - Creativity - Soothing - Balance - Energizing.

Pink Gemstones:  Unconditional Love - Healing to Heart - Compassion - Romance.

Red Gemstones:  Passionate Love - Sexual - Desire - Lust - Determination - Energetic - Powerful - Stimulating - Action.

Orange Gemstones:  Happiness - ConfidenceCourage - Vitality - Increased Energy - Power - Strength.

Yellow Gemstones:  Optimism - Imaginative - Cheerfulness - Intellect - Creativity - Happiness.

Brown Gemstones:  Stability - Grounding - Security - Clearer Thinking - Confidence.

Grey Gemstones:  MaturitySelf Confidence - Balanced - Restful - Stabilizing - Cooling.

Black Gemstones:  Absorbs Negative Energy - Self- Control - Grounding - Depression - Fear - Grief.